Work From Home Csrs Jmd410hr in Kingston, Kingston & St. Andrew, Jamaica

  • Work From Home Csrs Jmd410hr for Offer

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Quality Assurance for Offer in Kingston & St. Andrew

Post Date Sep 11, 2018
Expiry Date Mar 12, 2019
Price $410.00 JMD (Fixed Price)

Advertiser's Contact Info

Name A1MovingCompany
E-Mail Send Email Message


Now hiring English Speaking CSR's to WORK FROM HOME!

Looking to hire 12 agents- start date to be determined...
JMD$410/hour to start. Paid Weekly!
Able to work Full-Time

Do you enjoy a workplace where you have to be efficient, self-sufficient, patient, and empathetic? Do you enjoy a fast-paced environment, with very little downtime, helping customers with a variety of issues? Do you want to gain a sense of satisfaction by solving complex caller issues? We're looking for people who enjoy a challenge and thrive in an remote environment where things are moving very quickly.

In this position you will use your empathy, patience and resilient nature to resolve issues. You will provide each caller guidance and troubleshooting, all while maintaining a strong brand presence with all customers. Your goal will be to satisfactorily resolve the customer's need at the end of each interaction.

Primary Responsibilities

Answer back to back calls and resolve issues in a remote environment
Build a strong relationship with your customer
When they hang up with you, they will have their issue completely resolved, and remember the great service
they received
Resolve the problem quickly and ensure the situation does not escalate
Speaking clearly with empathy in both positive and negative situations
Communicate clearly and effectively
Multi-task while on the phone - resolve the issue while maintaining a short call time

Required qualifications, skills and experience

This is the right job for you if you're able to:
Speak on the phone and use a computer
Empathize and be friendly with people you've never met
Use logic and solve problems
Be part of a team

Required Equipment: High Speed Internet, Noise Cancelling Headset and a Laptop/Computer.

Please respond with updated resume if interested, to
Add me on Skype - live:mark_43542, and introduce yourself.

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